My Canadian Shopping Experience: CountOnUs

My order came with a business card, along with a coupon code on the back for my next purchase

As a Canadian, it can be hard to find companies that not only ship to Canada for a reasonable price, but also won't incur duties and additional fees upon delivery. By chance I stumbled across a Reddit thread about an online company called "CountOnUs", questioning if it was legitimate or not. A quick google search revealed nothing positive or negative... But their website states they are based in Canada. That coupled with a 40% off OFRA cosmetics sale won me over, and I placed an order.

My order arrived in a bubble mailer, filled with seemingly endless amounts of bubble wrap

My order totaled $81, so I got free shipping. I assumed this meant regular shipping (3 - 7 business days), as I had the option of upgrading to expedited shipping (1-3 business days) for an additional $3.99. I wasn't in a rush so I went with the free option, but my order took less than 2 days to get to me. I placed my order on a Monday night and had it in my mailbox by Wednesday afternoon.

My order, wrapped in layer upon layer of bubble wrap

Everything I ordered made it to me intact, but I felt like the amount of packaging was borderline excessive. My OFRA highlighters came with 5 layers of bubble wrap around them, which was almost an inch thick! Things that had a very low chance of breaking such as a facial cleanser also came wrapped in bubble wrap, although only 2 layers. While I appreciate how much effort went into ensuring my order reached me intact, I couldn't help but think about how bad this amount of bubble wrap was for the environment.

Free Sample of Elizabeth Arden Superstar Probiotic Cleanser

Free Gift With Purchase - OFRA Peptide Brightening Mask (In PINK limited edition)

I received a free sample of an Elizabeth Arden facial cleanser, along with a free gift with purchase. The free gift was a 3oz OFRA face mask, the full size is 6.8oz and has a retail value of $59USD according to the OFRA website.


My order consisted of 1 OFRA liquid lipstick in the shade Pasedena, 2 OFRA Highlighters, one in the shade Pillow Talk and one in Glazed Donut and 1 OFRA Vitamin C cleanser.  As far as I can tell all the products are authentic.

OFRA Long Lasting Liquid Lipstick in Pasedena

OFRA Highlighters in Pillow Talk and Glazed Donut

OFRA Vitamin C Cleanser

Overall I was very impressed with CountOnUs! The package label said they ship out of Mississauga, ON, which is important as a Canadian consumer. Their prices were reasonable (especially with the sales) and the free gift with purchase was a pleasant surprise. CountOnUs has a range of product lines that can be hard to find (if not impossible) for Canadians, such as OFRA and TheBalm among others. I'm very excited to have found another Canadian company I can purchase from and I highly recommend them!

If you'd like to place an order with CountOnUs, you can do so here: https://countonusstore.ca/
(Not an affiliate link)